Returns & Exchanges
At Brolly Sheets AU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on bedding products that have been used or laundered.
Check Eligibility
Ensure your items are in original condition, unwashed, and still in their retail packaging within 30 days of delivery.
Contact Support
Email our customer care team with your order number and reason for return to receive your Return Authorization Number.
Pack and Ship
Securely package your items and clearly mark the Return Authorization Number on the outside before posting to our Melbourne warehouse.
Receive Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing